You can view the onboarding details several way:
- Main onboarding screen: https://app.buyerbridge.io/onboarding-status
This shows all clients across your agency that are in onboarding. - Client Page of a single client

Page Access
This status indicates if the Agency Business Manager has Page Access with publishing or admin right for the clients Facebook page.
- Pending: Page access has been requested and needs to be approved by the page owner associated with this client.
- Completed: Page access has been successfully granted!
Inventory
This status indicates if BuyerBridge is receiving inventory from the clients feed provider.
- Pending: Inventory request has been sent to the feed provider and needs to be completed.
- Completed: Inventory has been received and processed!
Marketplace
This status indicates if BuyerBridge is positing to Marketplace. Note: Facebook Page Access must be granted and Inventory must be received by BuyerBridge before the system will try to publish to Facebook Marketplace.
- Pending: Marketplace is waiting on Page Access to complete.
- Pending: Marketplace is waiting on Page Access & Inventory to complete.
- Completed: Marketplace catalog has been successfully processed by Facebook. There a many reasons why vehicles may have been excluded so check your listings thoroughly.
Product Catalog
This status indicates if BuyerBridge has created and publishing a Facebook DPA (Dynamic Products Ads) Catalog.
- Pending:
- Completed: Facebook product catalog has been successfully created!
Auto Catalog
This status indicates if BuyerBridge has created and publishing a Facebook AIA (Automotive Inventory Ads) Catalog.
- Pending:
- Completed: Facebook auto catalog has been successfully created!
GTM
This status indicates if the BuyerBridge Google Tag Manager script has been installed and detected on the clients website.
- Pending:
- Completed: GTM container successfully installed!
TOS Acceptance
This status indicates if client has accepted Facebook Terms of Service (TOS) on their Ad Account.
- Pending: TOS Acceptance is waiting on Page Access to complete.
- Completed: Custom audience terms of service has been accepted!
Payment Method
This status indicates if client has entered a Payment Method for their ads. Note: TOS must be complete for BuyerBridge to check this status.
- Pending: Payment Method is waiting on GTM & TOS Acceptance to complete.
- Completed: Facebook ad account billing has been successfully configured!
Ad Campaigns
This status indicates if BuyerBridge has created the Ad Campaigns needed to run Facebook Automotive Inventory Ads.
- Pending: Ad Campaigns is waiting on GTM, TOS Acceptance & Payment Method to complete.
- Completed: All ad campaigns have been successfully created within Facebook.
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